Food Mall is a multi-merchant food delivery platform that connects users with restaurants and food service providers. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.

1. Information We Collect

We collect the following information to provide and improve our services:

Personal Information:

• Full name
• Phone number
• Email address
• Delivery address
• Profile details

Order Information:

• Order history
• Purchased items and restaurant details
• Payment information (processed securely via third-party payment providers)

Device & Usage Information:

• IP address
• Device type, OS, and app version
• App usage activity
• Location data (used only for delivery purposes)

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Connect users with restaurants and delivery partners
• Provide customer support
• Improve app performance and user experience
• Send order updates and notifications
• Prevent fraud and misuse

3. Sharing of Information

We may share your information only with:

• Restaurants to process orders
• Delivery partners for order fulfillment
• Payment gateways for secure transactions
• Legal authorities when required by law

We do not sell, rent, or trade your personal data to third parties.

4. Data Security

We implement appropriate security measures to protect your data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Food Mall may use cookies and similar technologies to:

• Enhance user experience
• Remember user preferences
• Analyze app performance

You can disable cookies in your device settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request account deletion
• Opt out of marketing communications

7. Third-Party Services

Our app may integrate third-party services such as payment gateways, mapping services, and analytics tools. We are not responsible for their privacy practices.

8. Children’s Privacy

Food Mall does not knowingly collect data from users under the age of 13. If such data is discovered, it will be deleted immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Food Mall Support
Email: Admin@foodmall.app
Phone: 07079821974